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Return & Refund Policy

How we handle damaged, defective or incorrect orders.

This policy is published in English, as issued by KK Cheese (M) Sdn Bhd. If anything is unclear, please contact us and we will explain it.

At KK Cheese, we are committed to providing quality products to our customers.

Due to the nature of food products, we do not accept returns or exchanges for items that have been opened or for changes of mind.

If you receive a product that is damaged, defective, or incorrect, please contact us within 3 days of receiving your order. Kindly provide your order number and clear photos of the product and packaging for verification.

Once your request has been reviewed and approved, we will arrange a replacement or refund where applicable.

Please note that products damaged due to improper storage or handling after delivery are not eligible for return or refund.

For assistance, please contact us at:

Need help with an order?

Email usWhatsApp us

kkcheese.my@gmail.com · +6016-7524811

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